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"The Consulted can provide input on the tickets without making any changes."

What can a Consulted do?

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The Consulted can view all tickets in a specific project. This person can also add comments or documents to those tickets.

This person can only view tickets and audits created after he or she has been added. The Consulted is unable to view audits, create tickets or make other larger changes.

If a Consulted has been added to specific tickets, this person can only view those tickets.

Tip: Our support team can give the Consulted access to tickets that were created before he or she was added.

Also read: What roles are available in Ed Controls?

Updated on 28-07-2021

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