How do I export/print a ticket? Ticket printing is possible from both web.edcontrols.com and from the apps.
Where is Ed Controls data stored? Ed Controls data is stored in various AWS data centres in Frankfurt, Germany.
Can I delete Tickets and Audits in Ed Controls? It is not possible to permanently delete anything from Ed Controls. However, items can be archived.
How do I delete or archive an audit template? You can't permanently delete audit templates. They can only be archived.
How do I determine my exact location on a drawing? The exact location on a drawing can be found with the Locator add-on.
What is the difference between an area and an object audit? In the case of an area audit, you have to walk a certain distance. Whereas, for an object audit, such as a meter position, you don't. Read on.
How do I make adding tickets to questions mandatory? Requesting tickets can be made mandatory in an Audit. This is set in the template and goes as follows:
Can I copy an audit category? In Ed Controls, you have the option of duplicating a category from an audit.
How do I change the language in Ed Controls? In the user settings, you can easily change the language used in Ed Controls.
Does Ed Controls have API documentation available? A link can be made with Ed Controls' API documentation.
How do I filter across multiple projects? In Ed Controls, it is possible to filter over multiple projects via the web interface.
How often do I receive an e-mail with updates? Ed Controls can send you an update up to three times a day.
How do I link Ed Controls with KYP Project? Post-its from the KYP Project planning program and Ed Controls audits can be linked. For example, completed audits are automatically rounded out in the appropriate post-it in KYP Project. And vice versa.