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"Someone can be added in Ed Controls by the Administrator, Accountable or Support roles."
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Invitation not received, now what?

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There may be several reasons why someone does not receive an invitation to collaborate in Ed Controls. The most common causes are described below:

  • Check that the email address entered is 100% correct;
  • The user you invited may already have an account in Ed Controls, if this is the case they will also no longer receive an invitation email. That person can then just log in;
  • Check to see if the email ended up in the recipient’s spam box;
  • Check to see if the recipient’s email box is full.

Is this not the cause of the problem? Then contact our support team, see the contact information on the right side of the page.

Notice: The invitation email is sent every half hour.


Updated on 15-02-2022

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