There may be several reasons why someone does not receive an invitation to collaborate in Ed Controls. The most common causes are described below:
- Check that the email address entered is 100% correct;
- The user you invited may already have an account in Ed Controls, if this is the case they will also no longer receive an invitation email. That person can then just log in;
- Check to see if the email ended up in the recipient’s spam box;
- Check to see if the recipient’s email box is full.
Is this not the cause of the problem? Then contact our support team, see the contact information on the right side of the page.