"The difference between the Informed and Consulted roles is that the Informed can only view tickets or audits and cannot make any changes, while the Consulted can."

What can an Informed do?

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The Informed may view tickets and audits in projects to which he or she has been added. He or she cannot create tickets or audits.

This person can only view tickets and audits created after he or she has been added. The informed cannot create tickets, perform audits or make other changes.

An Informed can only view the tickets and audits to which he or she has been added.

Tip: Our support team can provide informed access to tickets and audits made before he or she is added.

Also read: What roles are available in Ed Controls?

Updated on 30-10-2020

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