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What can a Responsible do?

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The Responsible is in charge of a ticket.

There is always only one Responsible per ticket. In this way, it is clear who is responsible for resolving that particular ticket.

The Responsible can view the ticket, add photos and/or comments and change the status to complete. This can be done via the app or the browser.

Also read: What roles are available in Ed Controls?

Updated on 17-12-2021

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