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How do I print a ticket?

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Ticket printing is possible from both web.edcontrols.com and from the apps.

  • Web
  • Mobile

Web
The print depends on what selection is made. If you want to print all tickets from one drawing or Responsible, you can make a targeted selection of them by filtering and selecting the tickets on the left side of the ticket list.

1. Click the export button at the top of your screen.
2. Indicate whether you want to receive the print in the form of an Excel report, a detailed report (PDF), a compact report (PDF) and which parts you want to add to your ticket(s). 
3. Click (‘Send to me’).
4. Receive the files you wish by e-mail.

The files can also be found in the notification screen in the blue bar at the top of the screen. This messasge also indicates the status of your printout.

Method 1:
1. Swipe an individual ticket to the right;
2. Tap the export button;
3. Select the layout of your print; 
4. Enter the recipient to whom you want to send the export. 

Method 2:
1. Select multiple tickets by setting a filter;
2. Tap the export button in the upper-right corner of the screen;
4. Enter the recipient to whom you want to send the export. 

In both cases, the export will be sent to your e-mail address.

Tip: You can copy and paste text from a PDF report. You also have the option of searching in the report.

Read also: How do I save a layout for exporting a ticket?

Read also: How do I print an audit?

Updated on 02-06-2021

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