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"This is how you take photos on location and add them to a ticket later!"
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How do I add a photo to an existing ticket?

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It is possible to take a picture directly when creating a ticket. You can also add a photo to an existing ticket at a later stage.

Here’s how it’s done:

  1. Log in through the Ed Controls mobile app;
  2. Open the right project;
  3. Tap on the existing ticket you want to add a photo to;
  4. At the bottom of the screen, press ‘tap here to post a comment’;
  5. A new screen will appear. Press the middle icon to open your photo gallery. You can select one or more photos from the gallery to add. When you’re done. press Complete;
    • You can also add a newly taken photo. To do this, press the camera icon to take a new picture.
  6. Press save to add the photo;
  7. The photo is now listed in the ticket’s timeline.
  1. Log in via web.edcontrols.com;
  2. Open the right project;
  3. Click on the ticket you want to add a photo to;
  4. Under the heading ‘Comments’, click ‘Click here to comment’;
  5. Now click on ‘Select files’;
  6. Now select one or more photos from your computer and confirm your choice;
  7. Click on ‘Save comments’ to add the photo;
  8. The photo can now be found in the ticket timeline.
Updated on 25-08-2021

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