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How can I change or delete users as Admin?

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It is possible for Admins to change users in multiple projects via the web environment. For example, when an employee leaves the organization.

Here’s how it’s done:

  1. Log on to web.edcontrols.com;
  2. Click on your e-mail address at the top right;
  3. Select Contract Information and choose the appropriate contract;
  4. Select the user;
  5. Select the projects and roles;
  6. Then click ”replace” or ”delete.”
  7. Enter the replacement e-mail address or delete the user;
  8. Confirm this action with a code.

Please note: Removing the Respondent has impact. If you delete the user, the status of tickets changes to Created.

Updated on 03-11-2023

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