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"An Informed who is removed from an audit is not automatically removed from linked tickets!"
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Can I automatically add an Informed to linked tickets?

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In Ed Controls, it is possible to automatically add people in the Informed role on an audit to the linked tickets.

You can add them before the audit is performed, but also with retroactive effect. This option is available via Ed Controls’ web environment and via its mobile app.

Here’s how it goes:

  1. Log into web.edcontrols.com ;
  2. Open the right project;
  3. Go to the Audits tab;
  4. Start a new audit or open an existing audit;
  5. Add the person’s correct e-mail address in the ‘Informed’ field;
  6. Save the change.
  1. Sign into the Ed Controls app;
  2. Open the right project;
  3. Go to the Audits tab;
  4. Start a new audit or open an existing audit;
  5. Add the person’s correct e-mail address in the ‘Informed’ field;
  6. Save the change.

Please note: When an Informed is removed from an audit, the Informed is not automatically removed from the linked tickets!

Also read: How do I reopen an audit?

Also read: How do I start an audit?

Updated on 25-08-2021

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