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"Tickets with the status 'Created' are easily and quickly allocated via the Ed Controls web environment."
Ed

Can I assign multiple tickets to someone at once?

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In order to work more efficiently in Ed Controls, it is possible to assign several tickets to a Responsible in one go. This action is only available in the Ed Controls web environment.

Here’s how it goes:

  1. Log in via web.edcontrols.com;
  2. Open the right project;
  3. Select the tickets from the list you want to assign to a Responsible;
  4. Now, above the list in the ‘Assign to’ bar, type the e-mail address of the Responsible;
  5. Press enter to confirm the e-mail address;
  6. The selected tickets are now assigned to the Responsible through the e-mail address provided.
Updated on 30-10-2020

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