In order to work more efficiently in Ed Controls, it is possible to assign several tickets to a Responsible in one go. This action is only available in the Ed Controls web environment.
Here’s how it goes:
- Log in via web.edcontrols.com;
- Open the right project;
- Select the tickets from the list you want to assign to a Responsible;
- Now, above the list in the ‘Assign to’ bar, type the e-mail address of the Responsible;
- Press enter to confirm the e-mail address;
- The selected tickets are now assigned to the Responsible through the e-mail address provided.