Tickets & Drawings

You can label a drawing through web.edcontrols.com.

Add a tag to a ticket by filling in the 'Add tag' text field.

Only Administrators can create a project. A project can only be created via the browser.

Change the name, end date, different roles, etc.

A ticket is a registration of an observed snag. This allows you to record an observation, deviation or instruction.

A ticket can be created by individuals with the roles: End User, Support and Reporter. The most convenient is to...

A ticket has four statuses: created, started, completed and archived.

The Responsible can report tickets assigned to him or her as complete, accompanied with photos and text. The Accountable and...

Ticket printing is possible from both web.edcontrols.com and from the apps.

Use photos to document all kinds of things visually.

As a Responsible, you can cancel a designated ticket before completion.

In Ed Controls, you can easily switch between tickets.

Ed Controls has a four-step workflow.

In order to work more efficiently in Ed Controls, it is possible to assign several tickets to a Responsible in one go.

You can archive a ticket when it no longer needs to be active.

Ed Controls allows you to filter for archived drawings and files in the Library.

It's possible to move a drawing or file to the archive. The drawing or file will then disappear from your project's active overview.

It is possible to de-archive drawings and/or files in the Library. De-archiving is only possible through Ed Controls' web environment.

In Ed Controls, archiving means making something inactive. Only active items are found in your overview.

Yes, it is possible to search within Ed Controls in both the web environment and the app.

An assigned ticket can be forwarded to a third party within Ed Controls.

Ed Controls offers many options and combinations for filtering. These are available at web.edcontrols.com and in the Mobile applications. How...

Adding a photo to an existing ticket can be done at a later time.

A group can disappear from your overview by archiving its content.

You can save photos to your gallery by changing a setting.

A label can be removed from the overview.

In Ed Controls, it is possible to filter over multiple projects via the web interface.

Learn how to link Ed Controls with SharePoint.

The End User and/or Support can report the status of multiple tickets from ''Started'' to ''Completed'' at one time.

Ed Controls provides a powerful 3D viewer that allows you to easily upload, view and analyze IFC files.